Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at hello@c2claxusa.com If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note: As a small business, we are unable to cover the cost of return shipping. Return shipping expenses are the responsibility of the customer. We truly appreciate your support and understanding, it allows us to continue creating and growing.
As a thank you, once your return is processed, we will provide you with a 10% off coupon toward your next purchase.